Terms & Conditions
Payment information
You will not be PERMITTED TO RECEive YOUR BADGE TO ENTER THE SUMMIT IF YOU HAVE A REGISTRATION Balance due. Your registration will NOT be considered complete until payment is received, processed and posted to your registration record. If you arrive on-site with a balance due, you will be required to pay by credit card to enter.
Payment Information—FAQ
What is the deadline for me to pay for my registration?
· Checks or Purchase Orders must be postmarked by 11:59 EST on Monday, March 8, 2027.
· ACH or Credit Card Payments must be completed by Monday, April 19, 2027.
o This is the Day of the Summit.
What payment types do you accept?
· Credit card—American Express, Visa, MasterCard, Discover
· Check—All check payments must be in US funds drawn on a US/Territorial bank.
· ACH—Information is below.
· Purchase Order—Information is below.
I don’t have payment ready right now. Can I pay later?
· Yes. At the end of your registration form, select the “Bill Me Later” option to be invoiced. We must receive your check or purchase order payment in full postmarked no later than 11:59 EST on Monday, March 8, 2027. If we have not received your check or purchase order payment in full by this date, payment by credit card only will be allowed to ensure Summit access.
· Your credit card payment must be made no later than 11:59 PM EST on Monday, April 19, 2027, the day of the conference.
I need a copy of an invoice/receipt. How do I get one?
· An invoice/receipt is e-mailed with each Summit registration confirmation. If you’ve added payment at a different time, you can get an invoice by logging in to your MyNACCHO account and clicking “My Transactions.” You can also email PrepSummitReg@naccho.org to obtain an edited copy of your invoice / receipt.
What’s NACCHO’s tax ID number?
· NACCHO’s federal tax ID is 52-1426663.
Where can I get a copy of your W-9?
· Please follow this link to find our W-9 form.
Credit Card + ExpressPay
Credit card payments are subject to the cancellation and refund policy as issued below. We must receive your credit card payment by no later than 11:59 PM EST on Monday, April 19, 2027, the day of the conference.
Our ExpressPay feature allows you to pay any NACCHO invoice by credit card needing only the invoice number—no login required and no need to pay through the primary contact’s account! Go to the ExpressPay Search Page: https://ow.ly/nhQv50PZ04x. Please Note: Receipts are sent to the primary email address of the customer that was billed.
ACH Payments
Payable to: NACCHO c/o Truist Bank
Address: 1445 New York Avenue NW, Washington, DC 20005-1012
ACH Routing: 061000104
ABA Routing: 055002707 (US Bank)
Account: 1000016233974
Type: Checking
Required: Invoice number(s), service/product description, or a description of the purpose of payment are required.
Check Payments
All check payments/purchase orders must be in US funds drawn from a US bank. Make checks payable to NACCHO and mail full payment to:
2027 Preparedness Summit Registration
NACCHO Lockbox Processing
PO Box 79197
Baltimore, MD 21279-0197
We must receive your check/purchase order payment in full postmarked no later than 11:59 EST on Monday, March 8, 2027. Your registration will NOT be considered complete until the check payment is received, processed and posted to your registration record as paid. If we have not received payment in full by the above date, you will be required to issue payment via credit card prior to receiving access to the conference.
Purchase Order Submissions
All registrants who would like to pay by purchase order must send a copy of the purchase order (inclusive of PO number, invoice number and bill to address) AND the invoice to PrepSummitReg@naccho.org postmarked no later than 11:59 EST on Monday, March 8, 2027.
NOTE: Failure to submit the purchase order as instructed, postmarked no later than 11:59 EST on Monday, March 8, 2027, will result in attendance being prohibited until payment by credit card is provided.
NACCHO’s federal tax ID is 52-1426663.
I don’t have payment ready right now. Can I pay Later?
· Yes. At the end of your registration form, select the “Bill Me Later” option, in order to be invoiced. We must receive your check (postmarked by) or purchase order (emailed to us by) no later than 11:59 PM EST Monday, March 8, 2027. The "Bill Me Later" option no longer becomes available to registrants five days prior to the above due date.
· After this date, your only option for payment is by credit card or ACH. Credit card and ACH payments must be made no later than 11:59 PM EST on Monday, April 19, 2027, the day of the conference.
Cancellations, Refunds, or Substitutions
Refunds are limited to conference fees paid, and do not include any travel, lodging, transportation, or other fees paid independently of conference registration at the time of refund request. Conference fees paid include but are not limited to event registration, additional guest tickets, and workshop ticket purchases. Additional onsite purchases are non-refundable. Cancellations may be submitted at any time and must be submitted to PrepSummitReg@naccho.org in writing. All refunds will be remitted by the same method of payment used to register.
Full Refund (Less a $75 Administrative Fee)
All refunds will be remitted by the same method of payment used to register. To qualify for a full refund of registration fees paid, a written cancellation must be received at PrepSummitReg@naccho.org no later than 11:59 PM EST on Thursday, December 31, 2026. Payments will be refunded less a $75 Administrative fee.
Partial Refund (50% Refund, Less a $75 Administrative Fee)
All refunds will be remitted by the same method of payment used to register. Cancellations received in writing to PrepSummitReg@naccho.org between Friday, January 1, 2027 and 11:59 PM EST on Sunday, February 28, 2027 will receive a 50% refund, less a $75 administrative fee.
No Refund
No refunds will be given starting Monday, March 1, 2027. Your no-refund cancellation must be sent in writing via e-mail to PrepSummitReg@naccho.org.
Substitutions
Substitutions are permitted at any time with no processing fee and must be submitted in writing to PrepSummitReg@naccho.org. Please include the original attendee's full name and the full name, designations (ex: RN, MPH, MD), title/role, email, and mobile phone number of the new substitution.
Health & Safety POLICY
By attending the Preparedness Summit, you agree to comply with NACCHO’s Health & Safety Policy if you are attending in person, please monitor the Preparedness Summit website for the latest updates to the health & safety policies and guidelines.
Privacy POLICY
Videos/Photos & NACCHO: As a Preparedness Summit attendee, you acknowledge that photographs and/or videos of you may be taken by our conference staff and/or photographers at any time. Furthermore, you grant the National Association of County and City Health Officials (NACCHO) permission to use photographs and/or video of your likeness in any type of media, including websites and print publications, without compensation, reward, or penalty.
Contact Information & NACCHO: As a Preparedness Summit attendee, you have been asked to provide your name and other contact information so that we can send you updates on this meeting. NACCHO may also send you emails and/or mailings in the future to share information regarding NACCHO membership or upcoming NACCHO events.
Contact Information & Exhibitors/Sponsors: The Preparedness Summit provides pre- and post- show attendee lists to our exhibitors and sponsors as a benefit of their support. The following information is provided to them for one-time usage in a spreadsheet format: name, title, company, and mailing address. Exhibitors and sponsors utilize this list to distribute information regarding products and services, as well as provide information concerning specific events at the Preparedness Summit. Emails and phone numbers are never shared, unless you opt-in. Please note: opting out of sharing your email and phone number could prevent receipt of special hospitality events and extra-curricular educational invitations from our Exhibitors/Sponsors.
Accessing Your MyNACCHO Account
You may make a credit card payment, print invoices, access receipts, reprint your event confirmation and view other personalized NACCHO information and activities by logging into your MyNACCHO account. You can also access your account by visiting www.naccho.org and selecting the "MyNACCHO Login" link located at the top right-hand corner of the NACCHO homepage. Once logged in, go to "My Transactions" to see and print copies of your invoices and receipts.
Get the Latest Updates on PS2025!
Subscribe to the "Preparedness Summit Newsletter using your MyNACCHO account to receive e-mail updates about the Summit.
Questions?
PrepSummitReg@naccho.org
877-533-1320, OPTION 2
